VOYO Hub FAQ
VOYO Hub enables shops to resell and manage VOYO devices for their customers. Shops can:
- Create VOYO accounts for customers.
- Assign devices to customers.
- Provide customers with a free VOYOTRAK fleet management account.
- Discounted Pricing: Order hardware and network subscriptions at significantly reduced prices compared to retail.
- Revenue Opportunities: Resell devices and subscriptions to customers at a markup.
- Device Connectivity Control: Decide which shops devices connect to within VOYOLink.
- Value Added Services: Include VOYO telematics with VOYOTRAK as part of a bundled service plan for preferred customers
- Shops are billed for devices and LTE subscriptions purchased under the VOYO Hub program. Billing cannot be transferred to a 3rd party.
- Customers who purchase devices/subscriptions from Voyomotive will be billed directly.
- Shops can earn commissions on sales made to their customers using the Voyomotive Affiliate or Referral programs.
VOYO Flex Plan is a monthly subscription service allowing vehicle owners to order a VOYO LTE device for $15 per month. Shops can acquire VOYO LTE devices for $10 per month as part of VOYO Hub.
- No hardware purchase, activation fee or long term contract required
- When a device is no longer being used, shops return it to Voyomotive
- See additional details on VOYO Flex Plan
- Voyomotive charges shops $10 per device at the start of each monthly billing cycle
- Payments are processed via the credit card provided at the initial order
- Shops determine how and what to charge customers for assigned devices (Suggested retail price is $15/month)
- Under VOYO Flex Plan, devices are effectively leased from Voyomotive
- When a device is no longer used:
- The shop returns the device to Voyomotive
- Details on subscription termination and returns are available here.
VOYOTRAK is an intuitive, web-based platform that can be used for fleet management or personal vehicles and is free when paired with a VOYO LTE or BTLE device.
- Location tracking for multiple vehicles
- Trip history
- Vehicle health and diagnostic alerts
- Unsafe driver alerts
Shops can order VOYO devices at discounted rates from the VOYO Hub page in VOYOLink.
Options include:
- Leasing VOYO LTE devices under the Flex Plan.
- Purchasing VOYO LTE devices with an annual network subscription
- Purchasing VOYO BTLE devices (no subscription required)
VOYO Hub devices post alerts to a shop’s SMS system in the same manner as devices purchased by vehicle owners.
A shop’s VOYO Hub information is available in VOYOLink at:
- The ASSIGN DEVICES table on the VOYO HUB page
- The ASSIGNED DEVICES table on the MY SHOPS page
- Go to the VOYO HUB tab in VOYOLink
- Create a VOYO account for the customer:
- VOYOLink will email account details to the customer
- To add devices to a customer’s existing VOYO account, please email Contact@voyomotive.com and include the account’s email address.
- Assign Devices:
- Select devices from the ASSIGN DEVICES table using the checkbox in the first column
- Choose “Customer” in the ASSIGN USER column
- Select “Shop” to link the device to your shop’s VOYOLink account
Customers can access their vehicle data through:
- VOYOTRAK
- VOYOLink
- The VOYO mobile app
Shops using VOYO Hub devices control VOYOLink connections.
The Affiliate and commission-based programs for sales referrals remain available alongside the VOYO Hub offering.